Shipping policy

Shipping Policy

We are committed to providing fast and reliable shipping to our customers. Please review our shipping policy below:

Order Processing Time

  • Orders are typically processed within 1-3 business days. You will receive a confirmation email once your order has been shipped.

Shipping Costs

  • We offer free delivery on all orders totaling 800 HKD or more.
  • For orders under 800 HKD, a shipping fee of 49HKD will be applied at checkout.

Estimated Delivery Times

  • Standard shipping typically takes 3-4 business days. 

Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order’s status.

Delivery Issues

  • If your order does not arrive within the estimated delivery time, please contact us at info@coeurdebeurre.com for assistance.

Contact Us

  • If you have any questions or concerns regarding our shipping policy, please feel free to reach out to our customer service team at info@coeurdebeurre.com