Shipping policy
Shipping Policy
We are committed to providing fast and reliable shipping to our customers. Please review our shipping policy below:
Order Processing Time
- Orders are typically processed within 1-3 business days. You will receive a confirmation email once your order has been shipped.
Shipping Costs
- We offer free delivery on all orders totaling 800 HKD or more.
- For orders under 800 HKD, a shipping fee of 49HKD will be applied at checkout.
Estimated Delivery Times
- Standard shipping typically takes 3-4 business days.
Order Tracking
- Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order’s status.
Delivery Issues
- If your order does not arrive within the estimated delivery time, please contact us at info@coeurdebeurre.com for assistance.
Contact Us
- If you have any questions or concerns regarding our shipping policy, please feel free to reach out to our customer service team at info@coeurdebeurre.com