Privacy policy

Last updated: January 16, 2026

Coeur de Beurre operates this website located at www.coeurdebeurre.com, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). 

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

This policy is not intended to and does not create any contractual or other legal right in or on behalf of any party.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Personal Information

We will only use your personal information collected through Coeur de Beurre in accordance with this privacy policy and applicable current data protection laws.

We are committed to ensuring the confidentiality of the personal information you provide. Please rest assured that Coeur de Beurre does not sell, share, or trade any customers' personal information collected online with third parties. Your trust is important to us, and we prioritize your privacy.

When you make a purchase from our store, we collect the personal information you provide. The information includes your name, delivery address, email address, telephone number, mobile number, date of birth, gender, and payment details, which encompass credit card and banking information.

With your explicit consent, we may also send you email communications regarding our store, new product offerings, and other pertinent updates.

2. Shopify

Coeur de Beurre is powered by Shopify, which enables us to provide the Services to you.

Shopify collects and processes personal information about your access to and use of our Services to enhance and improve them. 

Your data is securely stored on Shopify's servers, encrypted in accordance with PCI-DSS standards, and any credit card information is only retained for the duration necessary to complete your transaction before being deleted.

For more details on how Shopify uses your personal information and your rights, please refer to Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

3. How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We utilize your personal information to deliver our services, process transactions, fulfill orders. 
  • Marketing and Advertising. We use your personal information for marketing purposes, including sending promotional communications via email, text, or mail, and displaying targeted online advertisements based on your previous purchases and activity on our services.
  • Security and Fraud Prevention. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
  • Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

4. How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, customer support, fulfillment and shipping).
  • When you consent to disclose specific information, such as your name in a review, or when you give us consent to do so.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

5. Third Party Websites and Links

If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites.

6. Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

7. Your Rights and Choices

  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us at info@coeurdebeurre.com. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

9. Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at info@coeurdebeurre.com

Coeur de Beurre is an online shop with its registered office located at The French Chamber of Commerce and Industry in Hong Kong, Central, On Hing Terrace, 1號, On Hing Building, 21樓, which is not a storefront.